Customisation Service
Open Top Guinea Pig Cage with Front Opening DoorOpen Top Guinea Pig Cage with Front Door Open and Ramp Insert3 Rabbit Hutch with Ramp Door OpenOpen Top Guinea Pig Cage with Side Access RampHutch – Side View

Pet Home Customisation Service

5 out of 5 based on 5 customer ratings
(5 customer reviews)

From £1.00


If you like our Pet Homes but would prefer a bespoke size*, or require front or side access, we can provide a simple customisation service.  Please note, we only make homes that meet animal welfare size standards, so please read our Pet Care Information pages before asking.

*The maximum size we are able to make is 180cm x 60cm, but this incurs an additional delivery surcharge.

If you are interested in a custom size Pet Home, then send us an email via our “Contact Us” page, telling us which product you would like to customise, and the required external dimensions of the finished product, and we will provide a free quotation.   We charge a flat rate customisation fee of £25.00 plus the cost of any additional time and materials required to make your order, on top of the standard price.

If you decide to go ahead, just add the total Customisation Fee to your online order, by selecting the appropriate cost value above and adding to the Cart. (e.g. For a fee of £30, add 3 units of £10 to the Shopping Cart).  Remember to confirm any details of your order in the Notes section provided.

Note:  Customised products are non-returnable.  Please read our Terms & Conditions before placing your order.

Additional Information

Customisation Fee

£1, £10, £100

5 reviews for Pet Home Customisation Service

  1. 5 out of 5

    (verified owner):

    I used the customisation option to add a front opening panel to the open top guinea pig cage I ordered from Kate. It works beautifully! Kate is a pleasure to deal with and I can’t recommend her first class service enough. My piggies love it and so do I!

  2. 5 out of 5

    (verified owner):

    I have been struggling to find a suitable indoor hutch for my rabbits for some time and I dedicded to contact Kate as I’ve had a guinea pig cage that she build and it’s absolutely brilliant. Kate provided me with a detailed design and was happy to accomodate my changes (even midway through building!). The result is great and is exactly what I wanted. The size is perfect (most off-the-shelf cages are far too small) and is over two floors so doesn’t take up too much space. I’m just giving it a coat of paint and it looks so much better than any hutch I’ve found anywhere else. I know exactly where to come when I need another rabbit enclosure and a summertime run may well be next on the list!

  3. 5 out of 5

    (verified owner):

    Asked Kate to make me a stackable cage for a new hedgehog to go with the hedgehog cage i’d already bought from her. Communication was amazing, we had a couple issues with couriers and parts (as it’s something she hadn’t yet made and they needed to be ordered specially) and she kept in touch every step of the way. The cage itself is great! It’s everything I needed and they look wonderful together. Thanks so much!

  4. 5 out of 5

    (verified owner):

    I got in contact about Kate making me a customised stand to be able to fit my gerbils underneath the “hamster home” I also purchased from her. It’s a shame I can’t post a picture of it on here for everyone to see because it is absolutely brilliant! I told her what I wanted and within a couple of days she had figured the design out and sent me sketches for me to choose which I wanted. Now all my animals are neatly contained in one unit. Very impressed with the of contact, you will not get better service than this. Highly recommendable!

  5. 5 out of 5

    (verified owner):

    We commissioned Kate to make us a new rabbit hutch and run for our two Netherland Dwarf/Lionhead cross bunnies. Kate was brilliant! The hutch and run is exactly what we had hoped for, and more. The design is waterproof, windproof, sturdy, comfortable and very spacious. We used to have to bring the bunnies inside the house whenever the weather turned too windy and wet in Edinburgh. Now, we can leave them outside in nearly all weather and they are very happy and comfortable. For the first time, the bunnies are content to be in the hutch and run for the long periods we are not able to let them hop about the garden. They each have plenty of space to hop about, they are able to spend time together but also to find their own sanctuary if they need time apart. Kate is a pleasure to deal with and goes well beyond the call of duty to ensure that everything is perfect. She is an absolute professional and, after years of hunting through hutch and run manufacturer’s websites and never being able to find what we were looking for, I would recommend this bespoke service to any small animal carers 🙂
    Onie, Edinburgh

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