If you like our Pet Homes but would prefer a bespoke size*, or require front or side access, we can provide a simple customisation service. Please note, we only make homes that meet animal welfare size standards, so please read our Pet Care Information pages before asking.
*The maximum size we are able to make is 180cm x 60cm, but this incurs an additional delivery surcharge.
If you are interested in a custom size Pet Home, then send us an email via our “Contact Us” page, telling us which product you would like to customise, and the required external dimensions of the finished product, and we will provide a free quotation. We charge a flat rate customisation fee of £25.00 plus the cost of any additional time and materials required to make your order, on top of the standard price.
If you decide to go ahead, just add the total Customisation Fee to your online order, by selecting the appropriate cost value above and adding to the Cart. (e.g. For a fee of £30, add 3 units of £10 to the Shopping Cart). Remember to confirm any details of your order in the Notes section provided.
Note: Customised products are non-returnable. Please read our Terms & Conditions before placing your order.