Delivery Info

As a small business, our delivery and material costs have increased significantly since the start of the COVID-19 pandemic, and unfortunately we’ve had to increase our pricing to reflect this.   
We hope you will continue to support our business in these unprecedented times. Thank you.
😊

Delivery Areas

We deliver to Mainland UK, and the Scottish Highlands & Islands only at this time. 

Lead Times

Large Indoor Guinea Pig Cage C&C Style with Open Top

Accessory only orders dispatched within 3-5 working days.

Pet Homes are made to order, and there is a lead time on these items.  The current lead time is displayed on the Cart – just click on the Cart icon to view this info at any time.

UK Mainland Delivery Pricing

Pet Home delivery
Single tier £14.95 (90cm) or £19.95 (120cm and above)
Two tier delivery £29.95
Parcelforce 48 hour tracked service

Small Parcel < 250g                          £2.95
Royal Mail Second Class post

Small Parcel less than 2kg                £4.95           
Royal Mail Second Class post

Medium Parcel over 2kg                   £6.95           
UPS Tracked

Stands & Large Replacement Parts      £14.95 – £19.95        
Parcelforce 48 Tracked

Delivery charges to offshore locations will be calculated at Checkout.

PARCELFORCE PARCELS REQUIRE A SIGNATURE ON DELIVERY, BUT CAN BE LEFT WITH A NEIGHBOUR OR IN A SAFE PLACE WHERE SPECIFIED.  PLEASE ADD DELIVERY INSTRUCTIONS TO THE ORDER NOTES AT CHECKOUT.

Returns Policy

We are unable to accept Returns of made-to-order items once parcels have been dispatched.  Please make sure you have the space to accommodate your chosen Pet Home before purchase.   Accessories can, however, be returned at the buyer’s expense.

Read our Terms & Conditions for further info.