We currently deliver to the following areas:-
- UK Mainland
- Scottish Highlands & Islands
- Northern Ireland
- and Republic of Ireland only.
Delivery Lead Time
The lead time on made-to-order items varies depending on how busy we are, and how many orders we receive in a given period. The current lead time is kept up to date on the Cart page, so do check prior to purchase.
We will email you a week prior to dispatch to let you know the estimated delivery date for your order, so please enter an email address that you monitor on a regular basis. Once dispatched, Pet Home delivery is via a Parcelforce 48 hour Service. Parcelforce will send tracking details and delivery updates by text, and parcels will need to be signed for, but can be left with a neighbour where specified.
We regret that due to our rural location, and the size/weight of our parcels, we are unable to offer a Next Day Delivery service.
Delivery Prices for Mainland UK
The prices below are for delivery to UK Mainland addresses. Delivery prices to Northern Ireland and Republic of Ireland will be calculated at Checkout.
Small Accessories weighing less than 2kg £4.95
Larger Accessories weighing over 2kg £7.95
Single Tier Pet Homes (90cm) £14.95
Single Tier Pet Homes (120-180cm) £19.95
Double Tier Pet Homes (120cm) £29.95
Please note that due to the size and weight of our parcels, we are unable to accept Returns of made-to-order Pet Homes once parcels have been dispatched. Please make sure you have the space to accommodate your chosen Pet Home size before your purchase. Accessories can, however, be returned at the buyer’s expense.
Read our Terms & Conditions for further info.